Preparing for Change

Defining Your Strategy

Building the Team

Identifying the WIFM

Factors that influence WIFM are: What’s in it for Me?

Building Support

Understanding Change

Influences on Change

Common Reactions to Change

Tools to Help the Change Process

Leading and Managing the Change

Preparing and Planning

Delegating

Keep the Lines of Communication Open

Coping with Pushback

Gaining Support

Gathering Data

Addressing Concerns and Issues

Evaluating and Adapting

Making it All Worthwhile

Leading Status Meetings

Celebrating Successes

Sharing the Results and Benefits

Using Appreciative Inquiry

The Four Stages

The Purposes of Appreciative Inquiry

Examples and Case Studies

Bringing People to Your Side

A Dash of Emotion

Plenty of Facts

Building Resiliency

What is Resiliency?

Why is It Important?

Five Easy Steps for the Leader and the Individual

Building Flexibility

What is Flexibility?

Why is it Important?

Five Easy Steps for the Leader and the Individual