Introduction to Management

What is Management?

What Do Managers Do?

What Does It Take to Be a Manager?

Why Does Management Matter?

Ethics and Social Responsibility

What is Ethical Workplace Behaviour?

What is Unethical Workplace Behaviour?

How to Make Ethical Decisions

What is Social Responsibility?

Managing Information

Why Information Matters

Strategic Importance of Information

Characteristics and Costs of Useful Information

Getting and Sharing Information

Decision-Making

What is Rational Decision-Making

Steps to Rational Decision-Making

Limits to Rational Decision-Making

Improving Rational Decision-Making

Control

Basics of Control

The Control Process

Is Control Necessary or Possible?

How and What to Control

Control Methods

Organizational Strategy

Basics of Organizational Strategy

Sustainable Competitive Advantage

Strategy-Making Process

Corporate, Industry, Firm Level Strategies

Innovation and Change

Organizational Innovation

Why Innovation Matters

Managing Innovation

Organizational Change

Managing Change

Organizational Structures and Process

Departmentalization

Organizational Authority

Job Design

Designing Organizational Process

Managing Teams

The Good and the Bad of Using Teams

Types of Teams

Work Team Characteristics

Enhancing Work Team Effectiveness

Motivation and Leadership

Basics of Motivation

Equity Theory

Expectancy Theory

What is Leadership?

Situational Leadership

Strategic Leadership