Defining Coaching and Mentoring

What is Coaching?

What is Mentoring?

Introducing the G.R.O.W. Model

Setting Goals

Goals in the Context of GROW

Identifying Appropriate Goal Areas

Setting SMART Goals

Understanding the Realities

Getting a Picture of Where You Are

Identifying Obstacles

Exploring the Past

Developing Options

Identifying Paths

Choosing Your Final Approach

Structuring a Plan

Wrapping it All Up

Creating the Final Plan

Identifying the First Step

Getting Motivated

The Importance of Trust

What is Trust?

Trust and Coaching

Building Trust

Providing Feedback

The Feedback Sandwich

Providing Constructive Criticism

Encouraging Growth and Development

Overcoming Roadblocks

Common Obstacles

Re-evaluating Goals

Focusing on Progress

Reaching the End

How to Know When You’ve Achieved Success

Transitioning the Coachee

Wrapping it All Up

How Mentoring Differs from Coaching

The Basic Differences

Blending the Two Models

Adapting the GROW Model for Mentoring

Focusing on the Relationship