What Is a Coach?

Be a Coach

Roles

Responsibilities

Face Challenges

Coaching

Be Confident

Build Connections

Communicate

Focus on the Process

Process

Define Effective Salespeople

Coaching vs. Training

How Coachable is an Employee (A.G.R.O.W.T.H.)

Avoid the Gap

Inspiring

Individualize

Personalize Rewards

Acknowledge Success

Provide Opportunities Over Punishment

Authentic Leadership

Vulnerability

Be Yourself and Encourage Individuality

Listening

Appreciate Effort

Best Practices

SMART Goals

Be Realistic

Brainstorm Options

Take Away

Competition

Social Pressure

Gamification

Rewards

Don’t Go Overboard

Data

Provide Clear Metrics

Measurable Results

Analyze Data

Visualize Trends

Maintenance Strategies

Benefits of Internal Program

Choose a Method

Create a Culture

Train Coaches

Avoid Common Mistakes

Poor Leadership

Ineffective Communication

Incomplete Data

Don’t Be Afraid to Let Go