Kolb’s Learning Styles

The Four-Stage Process

Accommodators

Divergers

Convergers

Assimilators

Kirkpatrick’s Levels of Evaluation

Overview

Level One: Reactions

Level Two: Learning

Level Three: Behaviour

Level Four: Results

Types of Measurement Tools

Goal Setting

Self-Evaluations

Peer Evaluations

Supervisor Evaluations

High-Level Evaluations

Focusing the Training

Performing a Needs Assessment

Creating Learning Objectives

Drilling Down into Content

Creating an Evaluation Plan

What Will We Evaluate?

When Will the Evaluation be Completed?

How Will We Evaluate It?

Who Will Perform the Evaluation?

Assessing Learning Before Training

Workplace Observation

Objectives Assessment

Pre-Assignments and Pre-Tests

Assessing Learning during Training

Reviewing Learning Objectives

Performing Hip-Pocket Assessments

Quizzes and Tests

Skill Assessments

Assessing Learning after Training

Evaluation Timelines

Learning Journal

Goal Setting

Additional Methods of Evaluation

The Long-Term View

Creating a Long-Term Evaluation Plan

Methods of Evaluation

Documenting Lessons Learned

Calculating the Return on Investment (ROI)

A Basic ROI Formula

Identifying and Measuring Tangible Benefits

Identifying and Measuring Intangible Benefits

Calculating Total Costs

Making a Business Case