Description
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Effective Traits Assertiveness Emotional Intelligence Solve Problems Close
Know Clients Research Customer Values Customer Needs Anticipate Needs
Product Know Your Product Believe in the Company and Product Be Enthusiastic Link Product to Customer’s Values
Leads Sift Leads Time vs. Cost of Pursuing Leads Let Go of Leads Going Nowhere Focus on Positive Leads
Authority Develop Expertise Know Your Competition Continue Education Solve Customer Problems Using Authority |
Build Trust Testimonials Be Transparent Be Genuine Take on Customers’ Point of View
Relationships Listen Actively Communicate Often Rewards Build New Relationships
Communication Be Prepared, Not Scripted Use Humour Be Yourself Thank and Reward
Self-Motivation Value Your Work Reward Achievements Focus on Success Do Not Procrastinate
Goals SMART Goals Long-Term Goals Short-Term Goals Track and Modify |





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