The Purpose of Onboarding

Start-up Cost

Anxiety

Employee Turnover

Realistic Expectations

Introduction

What Is Onboarding?

The Importance of Onboarding

Making Employees Feel Welcome

First Day Checklist

Onboarding Preparation

Professionalism

Clarity

Designating a Mentor

Training

Onboarding Checklist

Pre-Arrival

Arrival

First Week

First Month

Creating an Engaging Program

Getting Off on the Right Track

Role of Human Resources

Role of Managers

Characteristics

Following Up With New Employees

Initial Check in

Following Up

Setting Schedules

Mentor’s Responsibility

Setting Expectations

Defining Requirements

Identifying Opportunities for Improvement and Growth

Setting Verbal Expectations

Putting It In Writing

Resiliency and Flexibility

What Is Resiliency?

Why Is It Important?

Five Steps

What is Flexibility?

Why Is It Important?

Five Steps

Assigning Work

General Principles

The Dictatorial Approach

The Apple Picking Approach

The Collaborative Approach

Providing Feedback

Characteristics of Good Feedback

Feedback Delivery Tools

Informal Feedback

Formal Feedback